QAre you a factory or trading company?
We are factory which is established in 1998 with more than 300 workers. Our factory is located in Guangzhou.
QWhat is your delivery time?
For standard size models, we have plenty of material in stock, less than 500pcs, 3-7 day is ok; For customized models, the delivery date depends on the quantity. In generally, it is 7-15 days. We can finish production in 15 days under 332 CBM, 9 containers.
QWhat is the term of payment and trade terms?
40% of deposit, and balance will be cleared by T/T before delivery. Can pay by Credit card, Alibaba platform or TT. Generally, we use EXW or FOB. Other terms can be negotiated. Nearest loading ports are Nansha or Huangpu in Guangzhou.
QCould you produce the goods in OEM and ODM design?
Sure, we have very rich experience in customizing shelves. Both size and weight can be customized according to your willing.
QWhat if you encounter problems during installation?
We will provide detailed install instruction for every type of shelf. If needed, we can also ask engineers to teach you by phone, face-time or video. For big projects, we can offer our technical staff to guide the installation.
QWhat is the warranty and how are products packed?
Warranty is from 3 years to 5 years. Generally, storage racks are flat packed by air bubble film. Other packing like wooden box are available to clients' requirement.