1. Are you a factory or trading company?
Yes, we are a direct manufactory specializing in storage and shelf solutions.
2. Where is your factory located? How can I visit there?
Our main factory is located in Nanning City, Guangxi Province, China. You can fly directly to Nanning Wuxu International Airport, and we will pick you up. All clients, from home or abroad, are warmly welcomed!
3. What makes you different from others?
- 1) Excellent Service: Send us an email for a quick, no-hassle quote. We promise to reply with pricing within 24 hours—or even within minutes.
- 2) Quick Delivery: For standard orders, we promise delivery within 15 days, strictly assured by formal contract terms.
- 3) Special Export Design: High-protection packaging includes plastic clips on beams for surface integrity and transparent plastic wrapping around uprights to prevent transit damage.
- 4) Industry-Leading Warranty: Premium design and rigorous manufacturing standards enable us to provide a reliable 10-Year Warranty for regular use.
4. What is the delivery time?
This depends on the product specifications. Typically, standard products are delivered within 20 days. The delivery time for customized configurations corresponds with the required tooling schedule.
5. What are the accepted terms of payment?
We accept: 1) T/T, 2) L/C, 3) Western Union.
6. May I know the production status of my order?
Yes. We keep you updated with detailed reports and photos at each production stage, ensuring you receive timely and transparent progress reports.