Q
Which international safety standards do your products comply with?
Our racking systems strictly follow major international safety codes. We use high-quality Q235B/Q355B steel, and our products comply with RMI (USA), CE/EN15512 (Europe), and ISO9001 certifications. All designs include a 1.5 safety factor to ensure maximum stability under rated loads.
Q
Can you provide a free warehouse layout design or 3D drawing?
Yes, we have a professional engineering team that offers free 3D layout design services. Simply provide your warehouse dimensions, pallet specs, and storage requirements, and we will deliver an optimized space-utilization plan within 24-48 hours, typically increasing storage capacity by over 60%.
Q
Are your racking systems compatible with major US or Australian brands?
Yes. For the North American market, we produce standard Teardrop racking that is seamlessly compatible with most major US brands. We also provide compatible solutions for the Australian market that meet local pitch standards for easy expansion of existing systems.
Q
What is your surface treatment? Can it be used in cold storage?
Our standard products use electrostatic epoxy powder coating, offering excellent corrosion and scratch resistance. For cold storage (-30°C) or high-humidity environments, we strongly recommend Hot-Dip Galvanized treatment to ensure the steel remains rust-free and durable for years.
Q
Can we install the racks ourselves without a professional team?
Yes. We provide a detailed PDF installation manual and step-by-step demonstration videos for every order. Our racking features a boltless/plugin design, so no welding is required. For large-scale projects, our engineers can also provide remote video guidance.
Q
How do you ensure the products are not damaged during long-distance sea freight?
We use reinforced packaging: uprights and beams are protected with bubble wrap and thick cardboard, then wrapped in stretch film and secured onto custom wooden pallets. The base features metal reinforcement to prevent impact during forklift loading and unloading.